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FAQS
What materials are your products made of?
All our products are handcrafted using 100% natural New Zealand wool, which is non-toxic, eco-friendly, and safe for pets. We use the wet-felting technique without any harsh chemicals or synthetic fillers.
Are the products safe for all pets?
Yes! Our felt products are safe for cats, small dogs, and even small animals like rabbits. They're free from harmful dyes and made with natural fibers.
How do I clean the felt beds and toys?
We recommend spot-cleaning with a damp cloth for minor messes. For deeper cleaning, hand wash with cold water and air dry to maintain shape and durability. Avoid machine washing.
Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery times vary based on destination. You can view exact rates at checkout.
Can I customize the products?
We offer limited customization options on selected products, such as size and color. Please contact us at info@whiskershome.com for custom orders.
Do you offer gift wrapping or notes?
Yes! At checkout, you can add a personalized gift note, and we offer gift-ready packaging on request.
How can I contact customer support?
You can reach us at info@whiskershome.com or via our Contact Us page. We typically respond within 24 hours on weekdays.