Whisker's Home is a handmade pet lifestyle brand focused on felt cat caves, wool dog beds, and eco-friendly toys. Each piece is crafted by skilled women artisans in Nepal using traditional felting techniques and 100% natural wool, combining pet comfort with modern, giftable design.

Our core material is 100% natural New Zealand wool. It is breathable, naturally insulating, durable, and gentle for everyday pet use. We avoid harsh synthetic-heavy construction so our products stay cozy, long-lasting, and aligned with eco-conscious values.

Yes, we offer international shipping to many countries. Shipping options, timelines, and rates are shown at checkout based on your destination. If your region is unavailable, contact us and we will help confirm options before you order.

Once your order is dispatched, you receive a shipping confirmation email with a tracking link. You can follow each delivery update from carrier pickup to final delivery. If you cannot find the email, please check spam or contact support for help.

If your order arrives damaged, incorrect, or incomplete, email us as soon as possible with your order number and clear photos. Our team will review the case quickly and guide you through the next step, including replacement or another suitable resolution.

Delivery time depends on product availability, production stage, and shipping destination. In-stock items usually ship faster, while handmade or made-to-order pieces can take longer. The most accurate timeline appears at checkout, and tracking updates follow after dispatch.